Talk to Golden Palace Marina Hotel
The front desk is open 24 hours, every day of the year, and it is the quickest route to a straight answer about rooms, arrival times, the beach areas or anything the rest of this site leaves open for your particular booking. Call, write, or come and find us inside Marina Village at Gate 5.
If you already know what you want, the reservations page shows live availability and rates for your dates. If your stay depends on a detail - an outlook, an extra bed, a floor without stairs - a conversation first is usually the better order to do things in.
Telephone is the fastest option and someone answers at any hour, including through the night. Email suits longer questions - room configurations for a group, or a list of requests you would rather have in writing - and is usually answered within the working day.
- Hotel
- Golden Palace Marina Hotel
- Address
- 22 Island, Marina Village, Gate 5, Marina El Alamein, 12111 El Alamein, Egypt
Enter at Gate 5 of Marina Village and continue towards the water; the hotel stands on 22 Island with its gardens on the marina side.
View on Google Maps
Find the hotel on the map
The map below shows the hotel inside Marina Village. Drivers should aim for Gate 5 and continue towards the water, since the address sits on 22 Island rather than on the main approach road.
What guests usually want to know
Four subjects account for most of the calls the desk takes, and each one is easier to settle in advance than on arrival. If your question is on this list, you already know the shape of the answer before you dial.
Questions about rooms and outlooks
Because balconies at the hotel face different aspects - the pool, the courtyard, the fountains or the lake - the fastest way to secure the view you have in mind is to say so before you arrive. The desk can tell you what is realistically available for your dates rather than leaving it to allocation on the day.
Arrival times, transfers and late nights
Check-in runs from 3:00 PM to 12:00 AM and check-out is available 24 hours, but the desk itself never closes. If you are driving in from Cairo or Alexandria and cannot predict the coast road, or arriving by train at Al Alamayn, a short call in advance means your room is ready when you finally reach Gate 5.
Beach areas, the pool season and facilities
The outdoor pool operates seasonally and the property information describes it as adults only, while the private beach areas - including the dedicated area for women - are open with chairs, loungers and umbrellas. If your trip depends on any of these, ask before booking and you will get a straight answer about what will be running while you are here.
Extra beds, families and special requests
Extra beds are US$30 per person per night, subject to availability, and the number permitted depends on the room selected, while cribs are not available at all. Special requests are subject to availability and may carry an additional charge, so raising them at the point of booking gives the team the most room to accommodate you.